Responsible Gambling at Grattiano Casino

We are committed to safe, controlled play and take responsible gambling seriously. Our goal is to make sure players can enjoy the site while staying in control. We provide a range of tools and clear guidance so you can manage your activity, set sensible limits, and find support if gambling stops being fun.

Our player protection principles

We promote safer gambling by focusing on prevention, transparency and support. We encourage players to set limits, verify identity where required, and take breaks when needed. Our approach is practical and non-judgemental: we aim to make it easy for you to control your play and to act quickly if concerns arise.

Activity-control tools

We offer a suite of tools you can use from your account area to manage behaviour. These are available 24 hours and can be adjusted at any time unless you choose a longer-term restriction such as self-exclusion.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you spend. Typical ranges start from £10 per day and can be increased up to a level that suits you. Changes to increases may be delayed to help you stick to your decision.

Loss limits

Loss limits let you cap net losses over a chosen period. This helps reduce the chance of chasing losses. Limits can be set for single sessions or longer periods and are visible in your account history.

Time limits and session reminders

Set session length reminders or mandatory breaks to help manage play time. You can enable reality checks that notify you after a set number of minutes, or opt for short account time-outs from 24 hours up to 30 days.

Self-exclusion and account closure

If you need a longer break, you can request self-exclusion for weeks, months or permanently. During self-exclusion your account will be closed and you will be prevented from accessing the site. We will also stop direct marketing and may offer information about local support services.

Signs of problematic behaviour

Be alert to warning signs such as spending more time or money than intended, borrowing to gamble, neglecting responsibilities, mood changes after play, or repeated attempts to bypass limits. If you notice any of these in yourself or someone close to you, consider using our controls or seeking support.

Tips for maintaining control

Plan your play by setting budgets and time limits, avoid gambling when upset or under the influence, use deposit and loss limits, and take regular breaks. Treat gambling as a form of entertainment, not a way to make money.

Professional help and support organisations

If you need help, contact recognised support services such as GamCare, GambleAware, Gamblers Anonymous or your local NHS services. These organisations provide confidential advice, helplines and treatment options in the UK. If you prefer, speak to our support team who can guide you through setting controls or initiating self-exclusion.